Never buy pizzas from here. I went to Dominos pizza store in Bandra, Mumbai and showed 25% discount coupon applicable on a minimum bill value of Rs. 350 to the staff before placing the order. I placed an order as such :1 Farmhouse pizza regular size - Rs.130/-,2 stuffed garlic bread - Rs. 178 and 1 coke - Rs.29.17 and adding Service tax to it the bill totalled above 350/-.

Till the time i got the bill i was of the perception that i would get 25% off on the whole bill value but then when i got the bill after making payment i was shocked to my utter belief that deduction of 25% had been made only on the pizza value and not on the other side orders i had placed. When i went to the counter and queried this, one of the staff ignorantly said that even the discount on pizza value was wrongly given to me as my pizza value was not over 350/- to which i showed him the discount voucher and explained that discount was mentioned to be given on the bill value and nowhere was it written that the discount was only on pizza value to which he pointed in the voucher showing the discount was not applicable on simply veg. /non - veg pizzas, combos and beverages which i agreed but queried that unlike coke, garlic bread did not come under the term beverages and was a side order and so discount should have been given to me on that inclusively along with pizza value at least, but he refused to budge and replied that without coke my bill value was falling below Rs. 350/- to which I said that it was a senseless argument and the main criteria of the bill value being more than Rs.350/- was fulfilled. Not adhering to my request to change the bill i ultimately asked him to call the head of the store.

The head came and i explained him what had happened but he was more poorer in responding to my queries and told me that as the bill was already made he couldn't do anything and that further terms and conditions applied. When asked what were the terms and conditions he pointed me at the voucher showing T&C* apply sign at the end which made me angry. What are its terms and conditions and that i was not a fool and shall complain of cheating myself in the consumer court forum to which he shamelessly told me to go ahead with it. Being fussed at his behaviour I took the order placed and left the place. I never expected such an irresponsible behaviour from a reputed company's employees towards its customers.

Being fussed at his behaviour I took the order placed and left the place. I never expected such an irresponsible behaviour from a reputed company's employees towards its customers.

http://www.dominos.co.in/

I advice people before placing the order you need to discuss all the things with the order executive about coupons, discounts and their term and conditions. So, you will not face any problem.