Occurred: 2018-05-03; Posted: 2018-05-03

Ridiculous Auto Attendant
Whenever you want to send money to someone a business or a person, even inside the same city or within the same banking institution, you have to get the beneficiary approved by making a zillion calls and what not. Yesterday, I had to send money to a travel agent, I created the beneficiary online, and then going thru all the procedures, was asked to call sambaphone.

I called the number I was given and I was taken into the system when I entered my ATM card number. Instead of verifying the card, the auto attendant said, I have to call another number, which was the same number I had called. I have been trying for the last 2 days and No one in the bank has noticed that there system is going in circles...

GRIEVANCES
Indifference
Lack of Due Diligence
Financial Losses

RESPONSE/ MESSAGE FROM SAMBA BANK
Sorry, please call Samba Gold at 800 124 5000. Sorry, please call Samba Gold at 800 124 5000. Sorry, please call Samba Gold at 800 124 5000. Sorry, please call Samba Gold at 800 124 5000. Sorry, please call Samba Gold at 800 124 5000. Sorry, please call Samba Gold at 800 124 5000. Sorry, please call Samba Gold at 800 124 5000. Sorry, please call Samba Gold at 800 124 5000. Sorry, please call Samba Gold at 800 124 5000.

MORE INFO ABOUT THE SOURCE
Website:http://www.samba.com/
Email:customercare@samba.com
Reference:Phone 800 124 5000

ADVICE FROM Anonymous
Banking in Saudi Arabia can get to your nerves. Refrain from dealing with Saudi banks as much as possible.





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