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fcadmin vs Roger Stellard Kristinushok Girl Kristina
 United Kingdom
Occurred: 2018-09-14; Posted: 2018-09-13

Awesome pen-friend
There are several ways to block junk mails in your account, I will now go ahead and provide you options on how to block those,



A. Placing the sender on your block senders list.



1. Sign in to your Outlook account

2. Click the gear icon on the upper right hand corner of the page.

3. Click on More mail settings

4. Under Preventing junk email click on safe and blocked senders

5. Click on block senders

6. Type the email address on the left part of the page once done click add to list.





B. Placing a message rule on your account to sort new messages.



1. Sign in to your Outlook account.

2. In the upper-right corner of the page, click on the Gear Icon.

3. Click More mail settings.

4. Under Customizing Hotmail, click Rules for sorting new messages

5. Create a rule on where you can sort out those junk mails, For example type the most common word found on the subject line of those junk mails.

6. Click Add.





C. Setting your account into Exclusive

(only messages from your contacts and safe sender’s lists will be allowed to go to your Inbox)





1. Sign in your Outlook account.

2. In the upper-right corner of the page, click the Gear icon, and then click More options.

3. Under Preventing junk email, click Filters and reporting.

4. Under Filters and reporting, select the options Exclusive, and then click Save.

GRIEVANCES
Fraudulent Representation
Spam Messaging
Marketing Lies

MESSAGE FROM Roger Stellard Kristinushok Girl Kristina
Hey hey my awesome pen-friend! This is Kristina. I am Russian and I am thirty-five years old. Just to give you some introduction about my life: I work as a medical assistant at private clinic. I apologize for the discomfort. I don't want to insist but I look for a serious relationship, beginning from Internet and passing to real life. If you have no similar intentions, you better not reply back. If instead you find me pretty and want me to send you my photo or more pictures, just let me know. Id kindly ask you to tell me more about your city and send your snapshot. Hope that this is your real name. Like I said, I only look for genuine relationships and hope to build something meaningful with you! Look forward to your reply, Kristinushok,

ADVICE FROM fcadmin
1 Don't give out you email unless you want contact from the recipient. Businesses will sell or trade your information.
2. Don't respond to junk mail. Try not to open it, never click on any links or download any attachments. They will set cookies, load trojans or validate your email address if you respond.
3. Move junk to the junk folder rather than just deleting the messages. Use empty to remove them for good. Outlook will learn as you mark things as junk and automatically move more stuff to the junk folder for you.
4. Mark the worst of the junk mail as phishing scams. It wont do any good but outlook will learn quicker that you don't want to see items like that.
5. Change your password. Perhaps someone else has access to your account, changing the password often will help increase security.
6. Delete your browser cache and clear the cookies often.
7. Switch to a different email service with much better spam filtering.


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Anonymous vs Sony
 United Kingdom
Occurred: 2018-02-07; Posted: 2018-06-05

Sony now is the worst company on earth
4 months ago we bought a 55 inch Sony from [Best Buy] with one year warranty, after few days we started to notice two white spots, after once in while the white spots became longer until we have a half picture, we called Best Buy, people advised us to contact Sony, and we did so. A female voice responded, she asked us to do few things with the original remote control, nothing happened. Then she told us the TV is defective, they will replace it, just wait for an e-mail & follow the instructions. We received the e-mail and what they asked us to do... To take 3 photos, 1st photo the TV showing its four corners, 2nd photo the serial number on the back of the TV which was hold on the wall by a bracket, it was very difficult to take the number, 3rd photo of the receipt, attaching them to an e-mail and to wait 4 working days, we did but we didn't hear from them!

We kept sending emails and make phone calls... Until one day a rude mean person called, accusing us that we broke the screen, I asked him, "Please let me talk another person." He refused, then I asked, "Can I talk to a supervisor," he refused too and he hanged up, letting me confused what I did wrong? Sony used to be my favorite brand, now it is the worst company on earth.

GRIEVANCES
Financial Losses
Lack of Due Diligence
Ignorance

MESSAGE FROM Sony
Hello,...

we have reviewed your complaint and we apologize for this problem, we will this problem for you as soon as possible. please take a picture of the TV showing its four corners, and another one the serial number on the back of the TV and a photo of the receipt, please attach these 3 photos to an e-mail and wait 4 working days and we will contact you.

thanks for your patience!

ADVICE FROM Anonymous
going through this bad experience with Sony, I won't ever buy anything from it. and I advise you to do the same if you don't want to lose your money on bad products.


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Anonymous vs Mark Harries
 United Kingdom
Occurred: 2017-10-16; Posted: 2017-10-18

Attn: Congratulation Lucky Winner!!!
This is a Scam Email received from a guy named Mark Harries, he is hiding behind a fake email (fgghhfdd@aol.com) to send the spam; but the email header shows the reply address to be as facebookteam23@gmx.co.uk.

Obviously the guy does not speak English very well and doe snot know that there is no such word as Congratulation. Its always Congratulations...:)

GRIEVANCES
Spam Messaging
Fraudulent Representation
Misrepresentation

MESSAGE FROM Mark Harries
Congratulation,

Your email address won you a Cash prize of $1,500,000,00 USD in the Facebook PROMO Held in USA. Your Ref No: (FBXUS015), For claim Email us your Name,Address,Occupation,and Phone number for more details.

Note: All winnings MUST be claimed in 2 weeks otherwise all winnings will be returned as unclaimed funds.

Mark Harries
Promo Co-coordinator

ADVICE FROM Anonymous
Its a biat to start a correspondence with someone who is very active on Facebook.


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Anonymous1234 vs IQ option
 United Kingdom
Occurred: 2017-05-04; Posted: 2017-05-26

IQ option is not what it seems to be
IQ option is a binary options website which allows people to "speculate" if the stock price of a company, a currency will go up or down. If you guess it right, you will receive a payment of up to 91%. Seems fair right? Well, it isn't. In fact, it's absolutely fraudulent. It tries to convince you that it is possible to consistently win, as long as you analyze the stock price carefully, which is impossible. No one can accurately speculate whether the stock price will go up within the next couple of minutes, hours or even days. In order to give you the impression that is is possible, they provide you with "analytical instruments", such as the Bollinger bands or charts. None of those instruments help you in predicting the stock price.

GRIEVANCES
Fraudulent Representation
Financial Losses

MESSAGE FROM IQ option

ADVICE FROM Anonymous1234
Don't use IQ option. It pretends to be a broker like any other. But upon further inspection, you realize that it's a betting game, not a financial one. The outright majority of people will lose all their money in the long term. I've lost at least 500-600 dollars in total. Not because I was being stupidly audacious, but because I genuinely believed that the stock price could be predicted thanks to the analytical instruments. I was wrong, and regret it.


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Anonymous vs Neil Trotter
 United Kingdom
Occurred: 2016-12-19; Posted: 2016-12-19

108 million Pounds on the Euro million Jackpot Draw for 2014
I got this email from WillisJ@binghamtonschools.org saying that;

My name is Neil Trotter the current winner of 108 million Pounds on the Euro million Jackpot Draw for 2014, and i bring to you perfect good news for such a perfect timing as this. I know this is surprising for you to have received this at this stage But because of my last year unexpected blessings am excited so i am willing to donate 2,000,000(Two Million Great Britain Pounds) to you and as part of my effort to alleviate poverty and care for the less privileged around the world have decided to donate to just 5 people around the globe which you are a part of. so do get back me quickly via my personal email at (neiltrotterm@hsbcbgrp.com <mailto:neiltrotterm@hsbcbgrp.com>

Do Provide the following information below when contacting me

Name:

Address:

Country of Residence:

Mobile Number:

Age:



Perfect Regards.

Neil Trotter.

GRIEVANCES
Fraudulent Representation
Spam Messaging
Misrepresentation

MESSAGE FROM Neil Trotter
My name is Neil Trotter the current winner of 108 million Pounds on the Euro million Jackpot Draw for 2014, and i bring to you perfect good news for such a perfect timing as this. I know this is surprising for you to have received this at this stage But because of my last year unexpected blessings am excited so i am willing to donate 2,000,000(Two Million Great Britain Pounds) to you and as part of my effort to alleviate poverty and care for the less privileged around the world have decided to donate to just 5 people around the globe which you are a part of. so do get back me quickly via my personal email at (neiltrotterm@hsbcbgrp.com <mailto:neiltrotterm@hsbcbgrp.com>

Do Provide the following information below when contacting me

Name:

Address:

Country of Residence:

Mobile Number:

Age:



Perfect Regards.

Neil Trotter.

ADVICE FROM Anonymous
Check with the bestie google before taking any action. I google Neil trotter and look what I found:
http://www.actionfraud.police.uk/scam-email-purporting-to-be-euromillions-winner-apr14


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Anonymous vs LORD ADAIR TURNER
 United Kingdom
Occurred: 2016-11-22; Posted: 2016-11-23

Emails promising Millions - Advance fee scam
An advance-fee scam is a type of fraud and one of the most common types of confidence trick. The scam typically involves promising the victim a significant share of a large sum of money, in return for a small up-front payment, which the fraudster requires in order to obtain the large sum. If a victim makes the payment, the fraudster either invents a series of further fees for the victim, or simply disappears. (https://en.wikipedia.org/wiki/Advance-fee_scam)

GRIEVANCES
Spam Messaging
Illegal Acts
Fraudulent Representation

MESSAGE FROM LORD ADAIR TURNER
FROM THE DESK OF LORD ADAIR TURNER,
Chairman, Financial Services Authority (FSA), Direct Telephone:(44)7031952253

ATTEN: BENEFICIARY

Previously I have sent this notification which you are yet to respond. With reference to the recall of your funds, it has come to our notice via our central monitoring computer that a huge fund has been credited in your name for transfer with a London Bank. Under the stipulated enabling Law of the Government of Great Britain and Wales and other Commonwealth States, any huge fund that has been found in our computer system waiting to be transferred without claims for a period of 6 months or less, shall be confiscated and forfeited to the Government of Great Britain and Wales.

We do hereby ask you to contact this office immediately for ratification within 3 days of this notice or consider your fund confiscated.

We appreciate your urgent co-operation.

LORD ADAIR TURNER, CHAIRMAN,
FINANCIAL SERVICES AUTHORITY (FSA).
LONDON, UNITED KINGDOM

ADVICE FROM Anonymous
Estimates of the total losses due to the scam are uncertain and vary widely, since many people may be too embarrassed to admit that they were gullible enough to be scammed to report the crime. A United States government report in 2006 indicated that Americans lost $198.4 million to Internet fraud in 2006, averaging a loss of $5,100 per incident. (https://en.wikipedia.org/wiki/Advance-fee_scam#Consequences)


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Anonymous vs PayPal
 United Kingdom
Occurred: 2016-10-11; Posted: 2017-10-01

PayPal and their charge-back process
Paypal took £600+ from our business bank account when i proved to them the customer had indeed recieved their goods, they told me to take the customer to court for the money!

Luckily 6 months later i finally go it, I'll never trust PayPal again and apparently, they can do that without your knowledge because you agreed to their T&C's when you signed up.

That one thin a UK bank or merchant account can't-do without your permission.

I find it hard to listen to people who say PayPal is the best, is there a doctor in the house??

GRIEVANCES
Financial Losses
Ignorance
Marketing Lies

MESSAGE FROM PayPal
PayPal suggested me to go to the court to settle this issue, although I sent them the proof of purchase which they apparently ignored,

ADVICE FROM Anonymous
Please, ensure that you are capable of holding chargebacks when dealing with people online, this is just a matter of time when something like this happens.

Always keep some kind of proof of goods delivery with you to ensure best chances of getting a favorable outcome.


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Buba vs Florin Pavelescu
 United Kingdom
Occurred: 2011-12-07; Posted: 2017-10-01

False Green Card Lottery
A few years ago I received a mail saying that I was the winner of the green card. I was very excited, but when I continued to read the rest of the mail it sounded fishy, it was written that I had to pay a certain amount of money to start the proceedings ($879). That was suspicious, so I contacted people who really got a green card and it turned out that this is another of the many scams on the Internet.

GRIEVANCES
Fraudulent Representation
Illegal Acts

MESSAGE FROM Florin Pavelescu

ADVICE FROM Buba
Check twice before you even consider to reply to mail like this. When they ask for money right away, that is most probably a net scam.


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